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Frequently Asked Questions

  • Can you ship to Hawaii or Alaska?
You can now shop CreamHaus products on Wayfair who offers competitive shipping rates to Hawaii and Alaska. 
  • How long does it take to ship and deliver?
Based on stock availability, your order will ship from either CA or NJ via Fedex ground shipping. For items that are in stock, it will be processed and shipped within 1-2 business days and it will take 1-4 business days to deliver depending on your location. 
  • What is your return policy?
We offer 30-day return policy on unused items. Products must be returned in the original box and/or packaging.
Please email us at to get RMA# and return address. Customers are responsible for all return shipping charges. Once your return is processed, you will receive a refund for the amount paid for the returned item back to the original method of payment.